Contact, Shipping & Site Information
If you have any questions about ordering, item availability, shipping, scheduling or anything else, please email Scarlett at Scarlett@scarlettrose.com.
Scarlett Rose's Celtic & More
P.O. Box 212
Anderson, CA 96007-0212
For mail orders, please send your order to the address above. The online shopping cart offers mail order as a choice if you don't wish to use your credit card online.
You may also phone in your order - the number to call is provided in your receipt email when you choose phone order as your payment option. This number is for Scarlett's home in California, in the Pacific Standard Time Zone, since this website business is entirely home based. Try a site like www.timeticker.com to find out the time for Pacific Standard if you're unsure of what the difference is from where you live.
If you have a PayPal account or wish to set one up, you may also choose the PayPal option during checkout and email payment to Scarlett at Scarlett@scarlettrose.com.
To place online credit card orders, customers will need to have cookies enabled so that the shopping cart can recognize you as a unique user. If you're unable to complete an order, please check your browser's settings to see if it is set to allow cookies. Please check your browser's Help Menu for instructions if you need to change settings. If you use software such as Ad-Watch that blocks popups as well as cookies, those programs will also have to be set or turned off to allow you to shop on this site.
Here's an order form in a PDF (21kb) of Scarlett's order form if you don't want to use the shopping cart. Please follow the instructions for shipping costs.
Shipping costs - shipping costs are based on the weight of the items selected, as charged by the United States Postal Service. Customers may choose between Priority Mail, first class mail or if the order is for books, media mail. International customers may choose between Global Priority Mail or regular Airmail.
For all customers, USA or international, if your order will fit into a flat rate envelope, then the shipping cost listed on your order will be reduced to the flat rate plus the handling fee (weight limit of 4 lbs total). A $1- $1.50 handling fee is also applied to most orders, with the amount depending on the mailing option chosen: Priority, first class or media mail.
All personal information from website and mail orders, newsletter signups and the Celtic Applique Quilters list is kept strictly confidential. Names and addresses are not sold or shared with anyone.
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